Cash App is a feature that lets you make payments and receive money on your phone in a matter of seconds. All you need to do is install the free app on your smartphone. If you are already a Cash App user and need to get your payment back, here’s how you can request a Cash App refund.
Cash App Refund Policy
Because Cash App is an online payment service, you’ll probably be sending and receiving a lot of money through the app. If you need a refund from a payment you made through the Cash app, you have to understand how the process works. The Cash App Refund Policy is quite strict, and there are certain rules the company enforces. You can always contact the Cash App support team if you don’t know how to go about your payments.
Cash App Merchant Refund
First thing’s first, there are significant differences between requesting a refund from the recipient of your transaction and from the company itself. Cash App is not accountable for your transactions. That means that if you made a wrong payment, you are the only party responsible.
The only refund policy the company has is called the Cash App Merchant Refund that applies to the situation in which you made a faulty payment. It is entirely up to the recipient or the “merchant” to refund your money — the company does not guarantee the return of your money.
How to Get a Refund on Cash App Manually
There are two ways in which you can request a Cash App Refund on your own. Mind you, neither of these mean a money-back guarantee.
Requesting a refund in the app
Calling customer support
Getting a Refund on Cash App
Transferring money on a Cash App is as quick as a lightning bolt. Your only chance of getting a refund from a payment you did not mean to make is by requesting it from a recipient and hope for the best. Here is how to do it:
Open the Cash App on your smartphone
Click on the clock icon in the bottom right corner
Open the transaction for which you want your funds back
Click on the three dots in the top